Whether you’re new to yachts or an experienced master, our Yacht Concierge teams in the UK, Spain and the Balearics are on hand to make your yacht ownership that little bit easier. We can answer any technical questions you have, book in repair and service work, recommend retrofit accessories and equipment, plus much more – all to provide a brilliant 5-star customer service and ensure your family can relax on board and enjoy all the exhilaration that comes with being on the water.
At Argo Yachting, we pride ourselves on our technical support and customer service. With years of experience, our trained engineers and concierge teams are multi-skilled and ready to assist.
Your aftercare concierge’s role is to ensure that you and your yacht are taken care of at all times, whether you’re calling ahead of the season or if you require assistance whilst at sea;
They will be your main point of contact, and offer a friendly and simple service.
You can contact them regarding any service, maintenance and technical work you require for your yacht.
This can also include yacht retrofit requirements and additional equipment to enhance life on board.
Our yacht concierge team are friendly, helpful and just at the end of a phone should you need anything
From those all-important technical questions, to simply recommending the best anchorages.
A single winter's work can involve a yard, a lift, an engineer, an upholsterer, a parts supplier and an insurer - and without someone holding it together, that co-ordination is the owner's responsibility.
It doesn't have to be. Your concierge handles:
Scheduling. Booking your annual service, winterisation and pre-season commissioning at the right point in the year, and securing yard space and lift slots before they go.
Quoting and approvals. Gathering quotes, explaining what's being recommended and why, and coming back to you with clear options rather than a list of jobs.
Progressing the work. Chasing parts, co-ordinating between trades so that one job doesn't hold up another, and keeping the schedule on track.
Keeping you updated. Regular progress reports through a project, and photographs where they help.
Handover. Confirming the work is finished to standard, arranging launch and berthing, and making sure your yacht is ready for the date you actually need her.
Everything in between. Registration, transport, berthing, insurance claims, parts enquiries and the questions that don't fit anywhere else.
Our concierge teams operate from our service centres in Southampton, Marbella, and the Balearics - and support owners cruising outside of these territories as well through a separate dedicated team. Whether your yacht is berthed at home or you're calling from an anchorage in the Balearics, our team is ready to pick up.
If you're an Argo Yachting customer in the UK, Southern Spain or the Balearics, and would like to know more, or you wish to make an enquiry about yacht servicing, contact your local service centre today to enjoy the benefit of our dedicated concierge service.
Email: [email protected]
